Frequently Asked Questions
Did you know? A classic croissant needs at least 3 days of prep-work. This means we need a lot of preparation time to make sure we can provide the amount of products needed for the days we are open.This way we can offer the freshest products.
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When are you open?
Maandag gesloten
Dinsdag 08:00-14:00
Woensdag 08:00-14:00
Donderdag 08:00-14:00
Vrijdag 08:00-14:00
Zaterdag 09:00-14:00
Zondag gesloten
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Where are you located?
* Our shop is located in Amsterdam between de pijp and de rivierenbuurt on Maasstraat nr. 16. We are easy to reach by foot, bike and car. For public transport from the city center you can take tram 12 (stop Maasstraat) and metro line 52 (stop europaplein).
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The website says I cannot select the day I would like to place my order, what can I do?
* Our webshop closes at 12:00 noon the day prior to a pick-up date (so Friday at 12:00 for Saturday pick-ups), because we need enough time to prepare all of the products for the orders. If you are trying to place an order after 12:00, the webshop will automatically show the next availabe pick-up date.
* We have a couple of items, like the almond croissant, that is only available for Saturdays. Our pastry of the month is only available on Friday and Saturday.This means it is not possible to place an order for weekdays with these items in your basket.
If none of the above is the case and there is still an issue with placing an order, you can contact us via boutique@grammes.nl.
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Can I walk-in the shop and buy items if I didn't place an order?
Bien sûr, bienvenue!
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How does the pre-order system work?
You can pre-order for all the days we are open, but the Pre-orders close at 12:00 (noon) the day prior pick-up.
For certain events or products, pre-order can be mandatory.
For certain events or products, pre-order can be mandatory.
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How does the pick-up system work?
Have your order nr. ready, walk into the shop, pick up and enjoy your pastries.
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Is it possible to place a special order for another day?
You can go to the website contact page and send us a message with information about what you have in mind, for how many people and which day. We will try to get back to you as soon as possible with the options we can offer.
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I am not subscribed to the newsletter, how can I stay up to date?
You can click on the news pages to read back all the newsletters that have been send out. Here you can find details and information about how it's going with Grammes.
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What does Grammes mean?
Don't be afraid to come in and ask :)